Monthly
Tech Support Plans
Preventative Maintenance
Package
"routine service"
· one 1-hr Tech visit per month
· monitor anti-virus & anti-spyware
· verify backups
· ensure Windows Updates
STANDARD
Support Package
"routine service PLUS"
· 2.5-hrs of Tech Support per month
· perform a/v & anti-spyware scans
· troubleshoot crashes, sluggish PCs, etc
· install critical updates
· optimize computer performance
· unused hours roll-over
EXECUTIVE
Support Package
"SATISFACTION GUARANTEED!!"
· 7-hrs of Tech Support per month
· network optimization
· address user issues as directed
· "economies of scale" reduced rates
· unused hours roll-over
*call for pricing |